IT Manager · Infrastructure & Cloud · AI Specialist

PinkeshPanchal

14+ Years·Kuwait·AWS · VMware · AI

Enterprise IT leader specializing in infrastructure, virtualization & cloud. Now building AI-powered solutions, websites and web applications — combining deep tech expertise with modern automation.

AWS Architect VMware vSphere 8 Fortinet Security AI & Prompt Engineering Web & App Builder Veeam DR Cisco CCNA Article 18 · Transferable
pinkeshpanchal@hotmail.com +965 5755 1661 Bneid Al Gar, Kuwait
PP
0Yrs Exp
0Certs
0Tech Skills
pinkesh@it-manager: ~
$ cat profile.json
{ role: "IT Manager" }
{ exp: "14+ years" }
$ run expertise --live
01 / experience

Work Experience

IT Manager
Jan 2021 – Present
⚡ Zamzam Takaful Insurance Company · Kuwait

End-to-end management of IT infrastructure, data center operations, security and enterprise systems ensuring high availability and business continuity.

  • Lead VMware vSphere 8 production environment supporting critical business applications
  • Design & maintain Veeam Backup & Replication v12 for disaster recovery & business continuity
  • Administer Lenovo SR590/SR650 V2, IBM x3650, HP DL380 Gen8/Gen9 server platforms
  • Manage Lenovo ThinkSystem DE4000H, Synology RS2421RP+, IBM Storwize V3700 storage
  • Oversee Windows Server 2008 R2–2022: AD, DNS, DHCP, Group Policy, file services
  • Administer Exchange Server 2010/2016 and Office 365 for the entire organization
  • Implement and manage Fortinet (80F, 30D, 100D) and Cyberoam/Sophos firewall security
  • Manage Veeam, Symantec Backup Exec, VERITAS Enterprise Vault, Barracuda Email Security
  • Oversee Avaya IP Office telephony, Hikvision NVR surveillance, ZKTeco access control
  • Lead IT vendor coordination, upgrades, troubleshooting & user support organization-wide
show more
Assistant IT Manager
Oct 2013 – Dec 2020
🏢 United Insurance Company · Kuwait

Managed enterprise IT infrastructure and provided technical leadership for data center operations, systems administration and end-user support over 7 years.

  • Administered IBM, HP, and Lenovo servers across Windows Server 2008 R2–2016
  • Managed VMware vSphere virtualization and enterprise Active Directory services
  • Supported Exchange Server 2010/2016, email security, and Office 365 platforms
  • Managed IBM Storwize V3700, Synology, and Buffalo TeraStation NAS storage
  • Implemented DR using Symantec Backup Exec and Veeam Backup & Replication
  • Configured Fortinet, Cyberoam, and Sophos firewall and network security infrastructure
  • Managed Cisco switching & routing; supported Avaya, Hikvision, ZKTeco systems
show more
IT Support Engineer
Jan – Sep 2013
⛽ Petrofac International Limited · Kuwait
  • Enterprise technical support — Cyberoam firewall, Active Directory, Cisco switches & routers
  • Supported file servers, IP cameras, DVR systems and network printers (HP, Kyocera)
Network Support Engineer
Jul 2011 – Oct 2012
🌐 Earth Infosys · Banswara, India
  • Installed and configured desktops, printers and network devices for clients
  • On-site and remote technical support; resolved software, hardware & network issues
02 / skills

Technical Skills

🤖  AI · Prompting · Building — Active Expertise
AI Prompt Engineering Claude / GPT-4 / Gemini LLM Workflows & Automation Website Building Web Application Development AI Integration HTML / CSS / JavaScript No-Code / Low-Code Tools
🪟
Microsoft & Windows
Windows Server 2003–2022Active DirectoryGPODNS / DHCPDFS / IIS / WDSExchange 2010–2019Office 365
⚙️
Virtualization
VMware vSphere 5.x–8.xHA / DRS / vMotionvSANHyper-VReplicationBackup & Recovery
☁️
Cloud Platforms
AWS EC2 / VPC / IAMS3 / RDS / ELBAuto ScalingRoute 53CloudFormationLambdaHybrid CloudAzure (Foundational)
🔒
Networking & Security
Cisco Routing & SwitchingRIP / EIGRP / OSPFVLANsFortinetCyberoam / SophosBarracudaSymantec / ESET / Kaspersky
💾
Storage, Backup & DR
Synology / BuffaloIBM StorageVeeam v12Symantec Backup ExecAcronisVERITAS Enterprise Vault
📡
Other Technologies
Avaya IP TelephonyHikvision NVRZKTeco Access ControlLinux (Intermediate)POS Systems
03 / certifications

Certifications

view pdf ↗
☁️
AI Tools and chat GPT
AI
view pdf ↗
☁️
AWS Certified Solutions Architect – Associate
Amazon Web Services
view pdf ↗
🖥️
VMware Certified Professional – DCV (VCP-DCV)
ID: VMW02640329V-02601901
view pdf ↗
🪟
Microsoft Certifate list
Microsoft ID: 8851487 ·
view pdf ↗
🌐
Cisco Certified Network Associate (CCNA)
Cisco ID: CSCO11994423
view pdf ↗
🌐
MCTS
Certification number: D704-8241
view pdf ↗
🌐
MCTS
Certification number: D681-1572
view pdf ↗
🌐
MCP
Certification number: E922-1434
view pdf ↗
🌐
MCITP
Certification number: D942-4708
view pdf ↗
🌐
MCSA
Certification number: D942-4710
view pdf ↗
🌐
MCSA windows server
Certification number: D942-4710
view pdf ↗
🌐
MCTS Active Directory
Certification number: D608-2872
04 / education

Education

Master of Computer Applications (MCA)
Jaipur National University
Rajasthan, India
Bachelor of Computer Applications (BCA)
Aishwarya College, MLS University
Udaipur · 72.15%
Senior Secondary — Science
Banswara, Rajasthan
73.69%
05 / personal

Personal Details

🇮🇳
Nationality
Indian
🎂
Date of Birth
27 July 1990
📋
Visa Status
Article 18 — Transferable
📍
Location
Kuwait
Certificate
p 1 / 1
✕
loading certificate...